Negotiation is a process whereby two individuals or groups strive to reach an agreement on issues or course of action where there is some degree of difference in interest, goals, values or beliefs. The job of the negotiator is to build credibility with the “other side”, find some common ground (shared interests), learn the opposing position and share information that will persuade the “other side” to agree to an outcome.

Co-organised by SICCI Institute of Business and the Marketing Institute of  Singapore, Essential Negotiation Skills is a national competency unit from the Business Management (BM) Workforce Skills Qualifications (WSQ) and is designed to provide both the knowledge and skills required by any professional, with respect to the application of knowledge of interpersonal relationships that can facilitate the negotiation process and develop analytical skills, to put negotiation situations in context and evaluate outcomes.

Learning Outcomes

Upon completion, participants will gain the knowledge and skills to participate effectively in negotiations. Competency elements covered in this unit includes:

• Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives
• Apply communication and conflict resolution techniques to achieve desired negotiation outcomes
• Finalise negotiation and take necessary follow-up actions to close negotiation
• Monitor and evaluate negotiation outcomes against objectives in accordance with organisational procedures

SDF Grant under WTS Scheme

All our WSQ programmes are eligible for WTS Funding. Employer-sponsored Singaporeans age 35 years old and above and:

• Earning between $1,401 to $1,700 will be able  to receive up to 90% funding of course fee support   and Absentee Payroll
• Earning  below $1,400 will be able to receive up to 95% funding of course fee support and Absentee Payroll.

Please see the registration form for details.

Certification

Upon successful completion, participants will receive a Statement of Attainment (SOA) in BM WSQ Essential Negotiation Skills.